Etiquette - a set of rules of good form. There are a lot of them. But those who make a career, want to succeed and who have to communicate with representatives of the elite, need to study them especially carefully.

Fundamentals of Etiquette

Etiquette helps people to behave correctly in any situation and society, without causing other people any inconvenience. Refined manners, correct speech, a stylish image - all this plays an important role.

There are several types of etiquette:

  • the ability to apply: a correctly selected wardrobe, well-groomed appearance, elegant gestures, posture, posture;
  • speech form: manners and culture of speech and communication;
  • table etiquette: manners at the table, knowledge of the rules of serving, the ability to eat;
  • behavior in any public place;
  • business etiquette: negotiations and relations with bosses and colleagues.

All this in combination strongly affects the authority of a person.

Good manners for women

First of all, a girl or woman should look good. She should have a neat and well-groomed appearance, clean clothes and shoes, the right bag and accessories.

From the basic rules, you need to highlight the following:

  • You need to use perfume wisely. The strong odor of deodorant or even elite perfumes is considered bad manners.
  • In the choice of jewelry and accessories, it is better to show moderation. A large number of jewelry or jewelry looks too catchy.
  • You can preen only at home or in a room specially designated for this, but in no case in public places.In society, you can only quickly look at your reflection in a small mirror and tint your lips.
  • A lap bag is not the best choice. So they sit at the station. It is better to put a man purse or small handbag on the table. Https: //youtu.be/I7FirFX5UNw

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A woman should always behave like a real lady, avoiding offensive language, inappropriate flirting and other liberties.

List of etiquette rules for men

A man should also look elegant, be neatly combed and adhere to such rules:

  • Skip companion forward when entering the room.
  • Do not put your elbows on the table.
  • Sitting down at the table, first push the chair back to the lady, and then to herself.
  • Do not leave your companion alone.
  • Do not smoke with a girl without her permission.
  • Indoors in the presence of a girl to remove a hat.
  • When leaving the bus or car, give the lady a hand.

A gentleman should not carry a woman’s bag, and he can bring women’s outerwear only to the locker room. On the street, a man should go to the left of his companion.

Without the consent of the girl, the gentleman has no right to take her hand or arm.

Etiquette for children

Parenting should be based on etiquette, because they will have to live in society. It is difficult for children to learn all the rules, but although the most important of them they should know:

Behavior at the table:

  • sit at the table by invitation only;
  • eat with your mouth shut without speaking;
  • to get up from the table only with the permission of an adult.

Speech etiquette:

  • always greet and say goodbye;
  • express gratitude and respect;
  • Do not interfere with the conversation of older people, do not interrupt them.

Guest Etiquette:

  • invite guests in advance;
  • Do not go to people without invitation;
  • to visit only in a good mood;
  • be away for no more than 2 - 3 hours so as not to bother people.

Having learned these simple rules from childhood, the child will adhere to them in the future.

Conversational Etiquette

The culture of communication among many young people is considered an outdated concept, and completely in vain. After all, it is speech etiquette that helps to achieve authority and gain the trust of others. The list of these rules is quite long:

  • When entering the room you should always say hello first. This rule applies to everyone, regardless of age and status — schoolchildren, senior citizens, principals, or regular employees.
  • At the meeting, the first to greet the man is a woman, the youngest is the eldest, the latecomer is waiting, the employee is a junior rank - the boss.
  • When greeting people who are senior in position or age, you need to get up or up. Giving a hand while sitting is a sign of bad taste.
  • A man should always introduce himself to a woman first. You cannot leave people to themselves and oblige them to give their own names.
  • After meeting, it is advisable to shake hands. It is impolite to give only the tips of your fingers.
  • Interrupting the interlocutor is very bad. But you can and should express your interest in the subject of conversation.
  • The rules of small talk allow you to talk about anything you want, but without going into details and avoiding polemics.
  • You need to monitor the pace and timbre of your voice: it should be natural, but not stressful. Https: //youtu.be/UtlwEY-CITE

Polite verbal forms and a friendly attitude towards the interlocutor helps to create a favorable impression about yourself.

Telephone Communication Rules

Talking on the phone also needs to be able to. Without seeing the interlocutor, you can tell him a lot of offensive and unnecessary things. But private telephone conversations are one thing, and calls by occupation are another.

The main rules:

  • Do not pick up the phone after the first call, only after the second or third. For the saved seconds, you need to be mentally prepared for a telephone conversation, putting aside your affairs.In addition, if a company representative picks up the phone immediately after the first call, the client gets the impression that the employees have nothing to do and they just miss the place of work. But the main thing here is not to overdo it. If you pick up the phone later, the client may begin to get nervous and lose patience.
  • First you must introduce yourself, name your company, ask the name of the person you are talking to and whether he has time for a short conversation. After this, it is advisable to go straight to the main issue.
  • It is necessary to monitor the intonation and speed of speech. The voice should be distinct, low, even and confident. It would be nice to adapt to the pace of a person’s speech at the other end of the line.
  • Do not forget about polite phrases: “thank you”, “be kind”, “if it does not complicate you”.
  • Using the speakerphone unnecessarily is prohibited. The person at the other end of the line immediately picks up the difference in sound and begins to worry that someone is listening. It may also be evidence that a company representative is engaged in extraneous (more significant matters) and is also responding to calls.
  • Talking on the phone, you can not smoke, drink and eat (chewing gum). Although this is not visible, but all this is reflected in the speech and looks terrifying.
  • After using the “hold” function, you must definitely thank the person for the wait. It’s not worth keeping the person on hold for longer than a minute, it’s better to say that after clarifying the necessary information he will be called back.
  • In the end, you must definitely say goodbye and thank the person for taking the time to talk. Apologizing for the time taken is not necessary.

With aggressive and demanding customers you need to talk calmly, but decisively and confidently.

Good manners and business etiquette

If all employees adhere to business etiquette, a favorable atmosphere is created in the enterprise or company in which there is no place for conflict.

Consider the following tips:

  • Meetings and business negotiations should never be late.
  • Company secrets and data privacy should always be kept.
  • During a business conversation, you should not look closely at the interlocutor’s face or bend over him. Also, when communicating, head tilt to the side is not allowed.
  • The business card should be served only with the right hand (even left-handed people). The recipient of the business card should not hide it in the back pocket of his trousers or wrinkle it with his fingers.
  • Do not violate the boundaries of personal space and get too close to a person. The latter feels considerable discomfort. The minimum distance between the interlocutors corresponds to the size of the outstretched arm. Closer to himself, a person can only allow relatives.
  • A guest arriving on business needs to be seated on the right hand of the owner.
  • It is necessary to monitor your speech. Slang words, accent errors and the use of words in the wrong sense make a particularly unfavorable impression.
  • For a compliment, you should always give a short and simple thanks without showing false modesty.
  • You should always monitor the position of the body and gestures. It is unacceptable to talk, legs wide apart, with hands stuck in pockets, stooping and gesturing heavily.

Business etiquette - these are the rules, without which it will not be possible to achieve success in business. They always try to adhere to them, even if instability reigns all around, both in politics and in the economy.

How to behave at the table

At the table you also need to behave culturally. This applies to both family holidays and dinner parties in a restaurant, cafe or at a party.

The rules of good form at the table:

  • Never, in any case, should not chew food with an open mouth. It looks awful. Also, do not talk and laugh with leftover food in your mouth. This is not only ugly - so you can choke.
  • Before you put in your own plate a side dish, salad or appetizer from a common dish, you must first offer them to those sitting nearby.Himself food impose last.
  • In no case should you put a phone or smartphone near you on the table. This shows a person in a negative light: he is not interested in what is happening, he is constantly distracted by incoming messages and calls.

The table must be properly served, and all the devices are laid out in their places.

Good house rules

Many people believe that at home you can behave freely and cheekily. But this is wrong, because parents and children, grandparents, sisters and brothers should show special courtesy and goodwill in relation to each other. For family relationships to be strong and sincere, you need to rejoice at the successes of loved ones, give thanks, support in all your endeavors, often speak kind words and find compromises.

The older generation must be respected.

Parents should also not insult their children, allow offensive language and read their personal correspondence.

Appearance according to etiquette

The ability to dress beautifully is an art that not everyone has mastered. It is the appearance that most affects the first impression.

  • Bright and colorful things are very striking. In a business style, they are not appropriate; they can only be worn in an informal setting.
  • Clothing should in no case be vulgar, especially for women. A short miniskirt combined with a deep neckline is the top of disgrace. Only one of the indicated elements can be present in the image.
  • The whole outfit should be elegant. This means that all materials, style and colors must be chosen with taste.
  • You need to dress in such a way as to emphasize the merits of your figure and hide the flaws.

There are a lot of subtleties and nuances. If possible, you need to consult with an experienced stylist or tailor who will tell you what things are sitting well, which are bad, what clothes are appropriate in a particular situation.

A truly educated person behaves impeccably everywhere: both in society and at home. Since we live in society, everyone should learn this.

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